APA   Click to copy
Ogan, A., Finkelstein, S. L., Walker, E., Carlson, R., & Cassell, J. (2012). Rudeness and rapport: insults and learning gains in peer tutoring. In International Conference on Intelligent Tutoring Systems (pp. 11–21).

Chicago/Turabian   Click to copy
Ogan, Amy, Samantha L. Finkelstein, Erin Walker, Ryan Carlson, and Justine Cassell. “Rudeness and Rapport: Insults and Learning Gains in Peer Tutoring.” In International Conference on Intelligent Tutoring Systems, 11–21, 2012.

MLA   Click to copy
Ogan, Amy, et al. “Rudeness and Rapport: Insults and Learning Gains in Peer Tutoring.” International Conference on Intelligent Tutoring Systems, 2012, pp. 11–21.

@conference{amy2012a,
  title = {Rudeness and rapport: insults and learning gains in peer tutoring},
  year = {2012},
  month = may,
  day = {13},
  journal = {International Conference on Intelligent Tutoring Systems},
  pages = {11-21},
  author = {Ogan, Amy and Finkelstein, Samantha L. and Walker, Erin and Carlson, Ryan and Cassell, Justine},
  booktitle = {its},
  month_numeric = {5}
}